Frequently Asked Questions

Question: It's my first time buying an herbal blend, what should I buy?

Answer: We recommend that first time buyers of legal herbal blends to start small. A good concentration range for Salvia is 10x to 20x. This way, you will see how it will effect your body. Higher potencies are cost effective and will allow you to get the full potential. Other products such as Smoke or Kratom can be used in low doses. It depends on the experience you are looking for. You can read about each product to see which ones meets your needs.

Question: What is the difference between flavored and non-flavored products?

Answer: Flavored products have a hint of flavoring to them. Most products are unflavored except for Salvia. Many people find that flavored salvia extracts are easier to ingest. At Jon's Smoke Shop, we offer a variety of flavors from strawberry to spearmint. The flavoring used on Salvia divionrum is FDA approved which means that it is safe for you to consume.

Question: What method of payment can I use?

We accept most major credit cards including Visa, MasterCard, and American Express.

Question: Is your site secure for shopping?

Answer: Yes, jonsmokeshop.com is secure with a 128 certificate.

Question: Do you ship internationally?

Answer: Yes, we ship worldwide!

Question: Are your products legal everywhere in the world?

Answer: Salvia is legal to purchase in most parts of the world. It is legal in the United States except Delaware, North Dakota, Oklahoma, South Dakota, Florida, Illinois, Kansas, Mississippi, Missouri, and Virginia. Other countries with laws prohibiting Salvia include Australia, Belgium, Denmark, Germany, Italy, Japan, Lithuania, South Korea, and Sweden. We do not ship to those states and countries that have banned the product.

Question: Are there shipping fees?

Answer: Shipping is free for all orders of 100 dollars or more. Shipping is also free on orders made in the United States or Canada. We automatically upgrade to our fastest shipping method. There are shipping fees for international customers and orders below 100 dollars. You have the option of upgrading the method of shipping.

Question: How will my product be shipped?

Answer: All orders will be packaged in a plain brown envelop without any company logos or indication of the product.

Question: How long does it take for my order to get shipped?

Answer: All orders are shipped 2 to 3 business days after payment is received. We will notify if there are any delays or issues.

Question: Do you have different shipping methods? What are they?

Answer: We have three different shipping methods. The following are their time frames: UPS Standard shipping 3-4 days*; Express Post shipping 3-7 days*; Free shipping 4-15 days*

*We only ship on business days. Business days are Monday to Friday and exclude Saturday and Sunday. The time frame listed above applies to orders in North America only and varies according to distance.

Question: How can I track my order?

Answer: We provide you with the option to track your orders, which have been shipped via Express Post. You will receive a tracking number that you can use to track your. To track your order, please visit www.usps.com